SafeEncounter Support

Whether you’re an end user with questions about a profile, or you’re an admin looking for system support, we’ve got you covered!

Contact one of our SafeEncounter Support teams below to get help.

Support Teams

For Admin and Law Enforcement Agency Support:
Email Support

For User and Public Support:
Please contact your local, SafeEncounter sponsoring, Law Enforcement Agency

Holiday Hours

New Years’ Day

Martin Luther King Day

Memorial Day

Independence Day

Labor Day

Thanksgiving Day

Friday after Thanksgiving

Christmas Eve & Day

Hours of Operation

8am -9pm ET

*Excludes U.S. Holidays