SafeEncounter Support
Whether you’re an end user with questions about a profile, or you’re an admin looking for system support, we’ve got you covered!
Contact one of our SafeEncounter Support teams below to get help.
Support Teams
For Admin and Law Enforcement Agency Support:
Email Support
For User and Public Support:
Please contact your local, SafeEncounter sponsoring, Law Enforcement Agency
Holiday Hours
New Years’ Day
Martin Luther King Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve & Day
Hours of Operation
8am -9pm ET
*Excludes U.S. Holidays